Two-way texting

One thread per customer, on your own number.

Quotes, approvals, updates and receipts in one thread per customer, from your shop’s own number. Customers reply from their phone. Nothing gets lost in voicemail.

MBMaria Brooks(415) 555-0175 · 2019 Honda Accord
Hi Maria, your estimate is ready: carsignal.co/q/8f2a. Approve from your phone whenever you are ready.Sent by Marcus · 9:12 AM
Does the alternator quote include the belt?
It does. Belt and tensioner are on the same job.Marcus · 9:20 AM
Maria approved 2 of 2 jobs · $1,312.00
Your Accord is ready. Pay here and pick up any time before 6: carsignal.co/i/0041Sent automatically · 3:48 PM
Text MariaSend

One thread

The whole conversation in one place

Every text and email with a customer, with the quote and the invoice linked right there. Anyone on your team can pick it up and know exactly where it stands.

Text and emailOne thread per customer
LinkedQuote, invoice and car right there
TeamAnyone can pick it up

Faster yes

Approvals come back in minutes

A quote by text gets read. The customer taps approve on their phone and you get the notification while they are still thinking about the car.

Northside Auto · Estimate
Front brake pads and rotorsTap to approve$587.00
Front struts (pair)Tap to approve$803.00
Cabin air filterTap to approve$46.00
Your total$0.00
Sign to authorize the selected work for the total shown
Approve selected
Quote approvedJulia signed · $1,390.00 · parts to order

Your number

A number that belongs to the shop

Texts come from your shop’s own number, not an employee’s cell. Customers save it, and the thread stays with the shop when staff changes.

The Messages inbox

How it works

01

Get your number

CarSignal registers your shop and gives you a dedicated texting number. Nothing for you to file.

02

Text from anywhere

From the car, the client, the schedule card or the phone app. Every send lands in the thread.

03

Replies find you

Customer replies land on the web and in the phone app, with the car and the quote linked.

Questions

Do customers need an app?

No. They text back like they would with anyone.

Can I text from the phone app?

Yes. Every thread is on the web and on the phone.

Is texting extra?

No. It is in the one plan.

Every claim on this page is in the docs: read the full page.

See it on your own cars

A demo runs on your own cars, not ours. Every feature from day one, one plan, no per-seat fees.