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Shop Brain

Ask your shop anything. Then tell it what to do.

Shop Brain knows your whole shop: every car on the floor, every quote waiting, every customer’s history, every text thread. Ask in plain English and it answers from the live record with a link. Tell it what you need and it does the work, one preview and one Confirm at a time.

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Context

It reads the shop, not a script

Answers come from what is actually on your board, your schedule and your text threads, with a link straight to the vehicle, invoice or customer it names. Ask what the Hendersons’ Odyssey had done last time and it tells you, with the invoice.

What’s waiting on customers right now?
Three quotes are out. The Lexus RX 350 quote was sent 13 hours ago and not opened yet; the F-150 and the Tacoma have not been sent. Want me to send a reminder on the Lexus?Answered from the live board, linked to each car
What have we done for Sarah Chen?
Four visits since 2024 on her 2021 F-150: two oil changes, front brakes in March, and the tire set approved last Tuesday. Lifetime $3,580.98.Linked to the client record

One sentence

From one sentence to a priced estimate

Tell it the customer, the car and the work in one message. Shop Brain lays out every step on one card: create the customer, add the car, build the jobs, price them with real fitment parts and book labor. One Confirm runs them all in order and each step lights up as it lands.

  • Pricing uses the same estimate engine as the vehicle page
  • Creating a job does not price it, and pricing does not send it; it asks before each step
  • Follow-ups like "add brakes too" land on the same car
New customer John Smith, 2016 Audi A5, estimate for front brakes and a water pump
Here is the plan: 1. Create John Smith. 2. Add the 2016 Audi A5. 3. Create two jobs. 4. Price both with MOTOR labor and live parts. Confirm to run all four.One card, one Confirm
Confirm
Done. Front brakes $412.80, water pump $689.50. Review the estimate, or say "send it" when you are ready.

Does the work

The front desk, by voice or text

Check a car in with its mileage, start the repair, move Tuesday’s nine o’clock to Thursday, request a $200 deposit, text Sarah that her parts came in, draft the week’s follow-ups. Every action shows a preview first. Nothing happens until you press Confirm.

Cars and jobsAdd, check in, start, complete, pick up
EstimatesPrice, discount, send, approve in shop
ScheduleBook and move, with capacity checked first
MoneyRequest a deposit on the same bill
CustomersText them, with the exact wording approved by you
Follow-upWho to contact, drafts in your voice, sent on your yes

Book answers

Book time and fluid specs by question

"How long is a water pump on a 2016 C300?" gets MOTOR’s exact operation and hours. "What oil does the 340i take?" gets the grade, the approval and the fill. For a car on the board or one you just name.

What oil does the 340i take?
0W-30 under BMW Longlife-01 FE, 6.9 quarts with filter. OEM part number listed. Source: MOTOR.Licensed data, MOTOR copyright carried
Book time for front pads on the Silverado?
Brake Pads R&R, front: 1.1 h. Rotors add 0.4 h on this platform.

Permissions

The same permissions as the person asking

Shop Brain answers with exactly the access of whoever is typing. Technicians get their jobs and the cars on the board; money, team and settings stay with admins. Every action shows a preview first and runs on Confirm.

  • Chats are private to the person who had them
  • If someone else changes a job mid-conversation, it re-reads before acting
  • On the web page and with Cmd+K anywhere in the app
Who owes us money?
That one is admin-only. Here is what I can do on the RAV4 you are on: order the approved parts, log progress, or start the inspection.Asked by a technician
Order the parts
Two parts in the PartsTech cart for the battery job, $239.00 at your cost. Confirm to submit the order.Preview first, runs on Confirm

A morning with Shop Brain

01

Open the day

"What’s on the floor today?" Every car, its stage, what it is waiting on, with links.

02

Clear the desk

"Price the oil change on the Prius, then quote it." Preview, Confirm, sent.

03

Fill next week

"Who should we follow up with?" One reason per customer, drafts written, sent on your yes.

Questions

Can it change my shop settings?

No. It opens Settings on the exact control you asked about and you make the change. It never flips a setting for you.

What stops it from sending something I did not mean?

Every action shows a preview card first and runs only when you press Confirm. Customer texts show you the exact wording before they go.

Does it work on the phone?

Shop Brain lives on the web app page and the Cmd+K panel. The phone app has the same board, jobs, inspections and payments the brain acts on.

Where do its answers come from?

Your live shop data, MOTOR’s licensed book times and fluid specs, and the CarSignal docs for how-to questions. It tells you when a brand has no fluid data instead of guessing.

Every claim on this page is in the docs: read the full page.

See it on your own cars

A demo runs on your own cars, not ours. Every feature from day one, one plan, no per-seat fees.

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Keep reading

EstimatesType the job. Book time, parts and fluids come back priced.Follow-up and remindersOne reason per customer to come back, with the revenue in the list.Two-way textingOne thread per customer on your own number.