Effective: 2026-10-01
Payment Processing Agreement
This Payment Processing Agreement ("Agreement") is between the shop accepting payments through CarSignal ("Merchant") and CarSignal, Inc. ("Platform"). It supplements the CarSignal Terms of Service.
1. Services
CarSignal Payments lets Merchant accept credit card, debit card, ACH bank transfer, and other payment processing services from its customers through the Platform. Funds are deposited to the bank account Merchant provides during setup.
2. Processing terms
Merchant agrees to the Processing Terms and Conditions available at https://legal.rainforestpay.com/processingterms. Those terms govern the underlying processing, settlement, disputes, and compliance obligations.
3. Fees
Rates below are the standard CarSignal Payments schedule. Changes are announced in writing at least 30 days before they take effect.
| Item | Fee |
|---|---|
| Card payments online (Visa, Mastercard, Discover, American Express) | 2.7% + $0.30 per transaction |
| Card payments in person (tap on the shop phone) | 2.5% + $0.30 per transaction |
| International cards | +1.0% on top of the card rate |
| Bank transfer (ACH) | 0.8% per transaction, capped at $15.00 |
| Refunds | No fee; the original processing fee is not returned |
| Disputes (chargebacks) | $20 per dispute |
| Returned bank transfers | $20 per return |
| Bank account verification | $1.50 once per account |
| Deposits to your bank | Free, daily by ACH |
| Monthly, setup, or PCI fees | None |
Fees are deducted from deposits. Refunds return the payment amount to the customer; the original processing fee is not returned to Merchant.
4. Merchant obligations
- Provide accurate business, owner, and bank account information, and keep it current.
- Only charge customers for work they authorized, and honor refund requests as the law requires.
- Keep card data out of your own systems: enter card details only in the CarSignal payment form.
- Respond to dispute (chargeback) requests within the deadline shown in CarSignal.
5. Deposits, holds, and reversals
Deposits are typically sent the next banking day. Payments may be held for review when risk signals appear. Chargebacks, ACH returns, and refunds are deducted from future deposits or, if none are pending, invoiced to Merchant.
6. Term and termination
Either party may end this Agreement at any time. Obligations for payments already processed, including disputes and reversals, survive termination.
7. Contact
Questions about CarSignal Payments go to admin@trycarsignal.com.