CarSignalThe Receptionist page is where you review what the AI handled while you were busy.
The console
- Weekly stats across the top: calls answered, texts handled, leads created, and conversations that need follow-up.
- A conversation list with filters: All, Leads, Needs attention, Closed.
- A transcript pane showing the full back-and-forth for the selected conversation.
Status chips
| Chip | Meaning |
|---|---|
| Lead created | The request became a vehicle and open issues on your board |
| Needs a human | The caller asked for something beyond lead capture; follow up |
| In progress | The conversation is still going |
| Declined | The caller said no thanks; the AI closed politely |
| Not a customer | Wrong number, spam, or solicitation |
| Answered | Handled without needing a lead |
View lead jumps straight to the created vehicle. Transcripts can be deleted if you do not want to keep them.
Tip
Check the Needs attention filter each morning. It is the short list of conversations where a human touch wins the job.